Spam filtering

RealWorld are pleased to announce a new service in partnership with leading Internet security company MessageLabs.

We are now able to offer the complete Spam/Junk and Virus email blocking service that previously has only been available to large organisations.

Here’s how it works:

  • RealWorld in partnership with MessageLabs will scan all incoming email to your company for unwanted messages
  • Using MessageLabs proprietary Skeptic technology your messages are filtered
  • Only genuine messages are then delivered to your own mail server
  • Blocked messages can either be quarantined (you have full access to this area and un-block access) or bounced to the sender
The main benefits to your organisation are :
  • You only have to deal with genuine emails
  • Your server only has to process and store genuine emails
  • Your Internet connection is not tied up delivering NDR (Non Delivery Reports)
  • Your messages are also scanned for known viruses and blocked where found
  • Any emails with links to infamous Phishing websites are blocked from coming through to you
  • Custom footer on all emails providing security that messages have been scanned

The service comes with the following SLA’s (Service Level Agreements):

  • Spam Capture Rate – 99% capture rate (95% for emails containing Asian characters)
  • Spam False Positives – 0.0003% false positive capture rate
  • Delivery – 100% email delivery guarantee
  • Latency – Average roundtrip time of 100% of email delivered in less than 60 seconds
  • Service Availability – 100% uptime

Prices start at £60 per year for one mailbox.

If you would like to test the new service, we are offering a free 30 day trial, but we are confident that you will not want to revert after the trial to receiving up to 70% of your email as spam!

Please contact us if you would like to activate this service on your mailboxes or if you have any questions.

Existing customers can login to their Spam Control Panel